Returns
We get very few returns, because our products rock :-)
That said, if you want to make a return, you can do so for 30 days from the date of your purchase. Due to the nature of supplements, if we receive your return after 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Returns must:
- Have a Return Authorization Number
- Have been purchased within the last 30 days
- Be unopened
- Be undamaged
- Be in the same condition they were when shipped
- Be shipped securely at your expense
- Be accompanied by a copy of your order receipt and a brief description of why you are returning the product
If you are taking advantage of the Taste Guarantee on EverPup or Nutrocept, you can send us back an opened jar. Please see "EverPup and Nutrocept Taste Guarantee Returns" for more information.
To get your Return Authorization Number, please use the contact form below to reach out and request a return. Be sure to include your order number and any relevant details. Thank you!